Privacy policy
This Privacy Policy explains how Infracalm ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from our online store.
Our commerce platform
Our store is hosted on Shopify. Your information is stored and processed through Shopify's systems. You can learn more in the Shopify Privacy Policy and the Shopify Privacy Portal (privacy.shopify.com).
Information we collect
- Order and contact details: name, email address, phone number, billing and shipping address.
- Payment information: processed by Shopify and its payment partners. We do not see or store your full card number.
- Device and usage information: IP address, browser type, pages viewed and how you use the store, collected through cookies and similar technologies.
- Messages you send us: anything you include when you contact support.
How we use your information
- To process, ship and support your orders, including returns and refunds.
- To communicate with you about your order and answer your questions.
- To detect and prevent fraud and keep the store secure.
- To understand how the store is used and improve it.
- To show you relevant ads and send marketing emails, only where you have agreed to receive them.
Cookies, analytics and advertising
We and Shopify use cookies to keep your cart working, remember your preferences, and understand how visitors use the store. We also use advertising tools such as the Meta Pixel to measure our ads and show relevant ads. You can control cookies through your browser settings, and opt out of targeted advertising on our Your Privacy Choices page.
Who we share information with
- Shopify and its payment partners, to run the store and process payments.
- Fulfillment and shipping partners, who need your name and address to deliver your order.
- Analytics and advertising providers, such as Meta, to measure and improve our marketing.
- Authorities, when required by law.
We do not sell your personal information for money. We honor the Global Privacy Control signal where required by law.
Email marketing
If you sign up for our emails, we will occasionally send you updates and offers. You can unsubscribe at any time using the link in any marketing email.
Data retention and security
We keep order information as long as needed to fulfill orders, meet legal and accounting requirements, and resolve disputes. We use reasonable safeguards, but no method of transmission or storage is completely secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of certain uses. Email veyraskin3@gmail.com to make a request. We may need to verify your identity first.
Children
Our store is not directed at children, and we do not knowingly collect personal information from children.
Contact
For questions or data requests, email veyraskin3@gmail.com.